Terms & Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "User", or "you") and GSBet ("the Company", "we", "us", or "our"), governing your access to and use of the GSBet platform accessible at gsbet.cam and any associated applications, services, or features offered therein (collectively, the "Platform").

GSBet is an online entertainment platform offering live casino games, video slots, sports betting markets, and instant games, operated for the benefit of eligible players including those based in Malaysia. The Platform is designed for players aged 21 years and above only. By accessing, registering, or using any part of our Platform, you confirm that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and our Responsible Gambling Policy.

If you do not accept these Terms in their entirety, you must immediately cease using the Platform. We reserve the right to amend these Terms at any time. Continued use of the Platform following notification of any amendment constitutes your acceptance of the revised Terms.

For the purposes of these Terms, the following definitions apply unless the context clearly requires otherwise:

To register and maintain an Account on GSBet, you must satisfy all of the following eligibility requirements at the time of registration and on a continuing basis throughout the duration of your Account:

• You must be at least 21 years of age. GSBet enforces strict age verification. Accounts found to belong to persons under 21 will be immediately suspended and all Funds frozen pending investigation.
• You must be a natural person (not a corporation, trust, or other legal entity) registering on your own behalf.
• You must not be currently subject to a self-exclusion order on this Platform or on any other gaming platform that extends to this Platform.
• You must have the full legal capacity to enter into a binding contract under the laws of your jurisdiction of residence.
• You must not be a current employee, contractor, director, agent, or close family member of any employee of GSBet or any affiliated company.
• You must not be accessing the Platform from a jurisdiction where online gambling is prohibited. It is your sole responsibility to ensure that your access to and use of the Platform is lawful in your jurisdiction.

Each Player is permitted to hold only one (1) registered Account on the Platform at any time. The creation of duplicate or multiple accounts by the same individual is strictly prohibited and may result in suspension or permanent termination of all associated Accounts and forfeiture of balances.

During registration, you are required to provide accurate, complete, and current personal information, including your full legal name, date of birth, email address, and contact number. You agree to promptly update your Account information should any of these details change.

GSBet conducts identity verification (KYC) in compliance with anti-money laundering (AML) obligations. You may be required to submit the following documentation before withdrawals are processed:

• Government-issued photo identification — Malaysian MyKad, Driver's Licence, or valid Passport.
• Proof of address — a utility bill, bank statement, or official correspondence issued within the last three (3) months.
• Selfie with identification document — a clear photograph of you holding your ID in adequate lighting.
• Payment method verification — a screenshot confirming ownership of the e-wallet or bank account used for deposits (e.g., Touch 'n Go eWallet, DuitNow, FPX).

GSBet reserves the right to request additional documentation at any time. Failure to provide requested KYC documents within a reasonable period may result in Account suspension and withholding of withdrawal requests pending compliance.

By accessing the Platform, you agree to use it solely for lawful, personal entertainment purposes and in strict compliance with these Terms. You acknowledge and agree that:

• All funds deposited into your Account and wagered on the Platform are your own lawfully obtained funds. You are not using the Platform to conduct money laundering, fraud, or any other financial crime.
• You will keep your Account login credentials strictly confidential. You are solely responsible for all activity occurring under your Account, whether or not authorised by you. GSBet will not be liable for losses resulting from unauthorised access to your Account where you have failed to maintain the security of your credentials.
• You will not attempt to use any automated software, bots, scripts, artificial intelligence tools, or other means to gain an unfair advantage in games or to circumvent security measures on the Platform.
• You will not attempt to exploit software bugs, errors, or technical vulnerabilities. Any suspected bug must be reported to GSBet support immediately. Exploitation of a known bug constitutes grounds for Account termination and forfeiture of winnings.
• You accept that all decisions made by GSBet regarding game outcomes, Account status, and promotional eligibility are final and binding, subject to the dispute resolution process described herein.

GSBet supports a range of payment methods for deposits and withdrawals, including Touch 'n Go eWallet, DuitNow, FPX, GrabPay, Boost, Maybank, CIMB, Public Bank, Hong Leong, Bitcoin (BTC), and USDT. All Account balances are denominated and processed in Malaysian Ringgit (MYR / RM) unless explicitly stated otherwise for cryptocurrency transactions.

• Minimum Deposit: RM 50 per transaction unless a specific promotional minimum applies.
• Minimum Withdrawal: RM 50 per request, subject to applicable KYC completion.
• Processing Times: E-wallet withdrawals (Touch 'n Go, GrabPay, Boost, DuitNow) are typically processed within 5–30 minutes for verified accounts. Bank transfers via FPX may take up to two (2) business hours. Cryptocurrency withdrawals typically process within 15–60 minutes, subject to network conditions.
• Withdrawal Requirements: Full KYC verification must be completed, all applicable wagering requirements must be met, and the Account must be in good standing without active fraud investigations.
• Payment Method Matching: Withdrawals will be processed to the same payment method used for the corresponding deposit wherever operationally possible, as an anti-fraud control measure.

GSBet reserves the right to perform enhanced due diligence on any withdrawal request, which may extend processing times beyond the standard estimates stated above. Players will be notified if additional verification is required.

GSBet offers various promotional bonuses including welcome bonuses, reload bonuses, cashback, referral bonuses, VIP rewards, and tournament prizes. All bonuses are subject to specific terms and conditions, which will be presented at the time the bonus is offered. The following general conditions apply to all bonuses unless a specific promotional term states otherwise:

• Bonuses are available to eligible players who have completed registration and whose Accounts are in good standing.
• Each Player may claim each specific promotion only once unless explicitly stated otherwise. Bonus abuse — including creating multiple Accounts to claim the same bonus — is prohibited and will result in forfeiture of all bonuses and potential Account termination.
• Wagering Requirements: Bonus funds are subject to wagering requirements before withdrawal is permitted. The applicable wagering multiplier for each promotion is specified in the promotion's individual terms.
• GSBet reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice.
• Any winnings generated from bonus funds that exceed the stated maximum cashout limit for that promotion will be void and forfeited upon withdrawal.
• Bonuses credited in error must be reported to support immediately and must not be wagered. GSBet is entitled to reclaim erroneously credited bonuses at any time.

GSBet is committed to providing a fair gaming environment. All games available on the Platform are powered by independently certified Random Number Generator (RNG) technology, ensuring that game outcomes are genuinely random and cannot be predicted or manipulated by any party — including GSBet itself.

Live dealer games are streamed from licensed studios and conducted by trained professional dealers under strict operational protocols. Sports betting odds are compiled using standard actuarial methods and updated in real time based on market conditions.

Return-to-Player (RTP) percentages for individual games are available in-game where required. RTP figures represent long-term statistical averages across millions of rounds and do not guarantee individual session outcomes. GSBet does not alter, suppress, or misrepresent RTP data for any game on the Platform.

GSBet recognises that for a small number of players, gambling can become problematic. We take our duty of care seriously. The following responsible gambling tools are available to all registered Players and can be accessed from the Account settings page at any time:

• Deposit Limits: Set daily, weekly, or monthly deposit ceilings. Once set, limits can be reduced immediately but increases require a 24-hour cooling-off period before taking effect.
• Session Time Reminders: Configure notifications to alert you after a specified period of continuous play.
• Reality Checks: Periodic pop-up notifications displaying your net gaming activity for the current session.
• Cooling-Off Period: Temporarily suspend your Account for a minimum of 24 hours up to six (6) months.
• Self-Exclusion: Permanently or indefinitely suspend your Account. This process is irreversible for the duration specified. GSBet will take all reasonable steps to ensure your continued exclusion is respected.

If you are concerned about your gambling behaviour or the behaviour of someone you know, we strongly encourage you to seek support. Please visit our dedicated Responsible Gambling page for detailed guidance, self-assessment tools, and support resources.

For players aged 21 and above only. GSBet is committed to preventing underage gambling and has zero tolerance for any attempt to circumvent our age verification measures.

The following conduct is strictly prohibited on the GSBet Platform. Any breach of this section may result in immediate Account suspension, termination, forfeiture of funds, and reporting to relevant authorities:

• Registering or operating more than one Account, whether using the same or different personal details, devices, or IP addresses.
• Using or attempting to use any software, tool, script, or device to manipulate game outcomes, access restricted platform areas, or interfere with the Platform's integrity.
• Collusion with other players to gain an unfair advantage in multi-player games or tournaments.
• Using proceeds of unlawful activity to fund your Account, or using the Platform in connection with money laundering or terrorist financing.
• Opening an Account on behalf of another person, or providing false identity information during registration or KYC.
• Engaging in abusive, threatening, defamatory, or harassing conduct directed at GSBet staff or other users.
• Systematically exploiting promotions through coordinated or artificial betting patterns ("bonus abuse").
• Accessing the Platform via a virtual private network (VPN) or proxy service to circumvent geographic restrictions.

GSBet reserves the right to suspend, restrict, or permanently terminate any Account at any time and without prior notice where:

• There is a reasonable suspicion of a breach of these Terms.
• There is a reasonable suspicion of fraud, money laundering, or other illegal activity.
• A Player fails to satisfy KYC requirements within a reasonable timeframe after a formal request.
• A Player is found to be below the age of 21 at the time of registration or at any subsequent time.
• A technical, regulatory, or legal requirement necessitates Account restriction.

Upon termination for cause, any Bonus balances and winnings generated from Bonus play that have not yet met applicable wagering requirements will be forfeited. Real-money deposits not subject to bonus restrictions will be returned to the Player via the original payment method following completion of any applicable investigation, subject to deduction of any amounts owed to GSBet.

A Player may close their Account voluntarily at any time by contacting our support team. Voluntary closure does not affect the Player's outstanding obligations under these Terms.

To the maximum extent permitted by applicable law, GSBet and its affiliates, directors, officers, employees, agents, and suppliers shall not be liable for:

• Any loss of funds, profits, data, or goodwill arising from the use of or inability to use the Platform.
• Any interruption, suspension, or termination of the Platform, whether due to maintenance, technical failure, force majeure, or any other cause beyond our reasonable control.
• Any errors, inaccuracies, or omissions in the Platform's content, game data, odds, or promotional information, provided that GSBet takes corrective action within a reasonable time upon becoming aware of any such error.
• Any loss arising from unauthorised access to your Account where you have failed to take adequate precautions to protect your login credentials.

Nothing in these Terms shall exclude or limit GSBet's liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law.

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with applicable law. In the event of any dispute between you and GSBet, we strongly encourage you to contact our Customer Support team in the first instance with a view to resolving the matter informally.

Formal complaints may be submitted in writing to our support team via the contact details provided in Section 15. GSBet will acknowledge receipt of a formal complaint within two (2) business days and will endeavour to provide a substantive response within fourteen (14) calendar days of receipt.

If a dispute cannot be resolved through our internal complaints process, you may have the right to pursue the matter through applicable dispute resolution mechanisms in your jurisdiction. GSBet will cooperate with any such process in good faith.

GSBet reserves the right to update, modify, or replace any part of these Terms at any time. The most current version of the Terms will always be published at this page with the date of last update clearly indicated at the top.

Where amendments are material — affecting Player rights, financial obligations, or game access — GSBet will provide reasonable advance notice via in-platform notification or email to registered Players. For minor amendments (corrections of typographical errors, clarifications that do not alter the substance of existing clauses), notice may not be separately issued.

Your continued use of the Platform following the effective date of any amendment constitutes your binding acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the Platform and contact support to arrange Account closure and any applicable balance withdrawal.

If you have any questions, concerns, or formal complaints relating to these Terms and Conditions, please contact our support team through any of the following channels. All support channels are available 24 hours a day, 7 days a week.

When submitting a formal complaint, please include your Account username, a clear description of the issue, the date(s) the issue occurred, and any supporting documentation. This will help us resolve your matter as efficiently as possible.